Privacy Policy

1. Introduction and scope

This Privacy Policy describes how S&R Auto Leasing ("S&R," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit this website (the "Site"), submit a request through our forms, or otherwise communicate with us in connection with the Site.

By accessing or using the Site, you acknowledge that you have read and understood this Policy. If you do not agree with it, please do not use the Site. This Policy does not cover information collected offline or through channels other than the Site, except where stated.

2. Information we collect

Information you provide directly. When you submit a form on the Site, we collect the information you choose to give us:

• Identity and contact details: your name, phone number, and email address
• Request details: the vehicle or type of vehicle you are interested in, budget, timeline, trade-in information, and anything else you include in the message field
• Communication records: the contents of your correspondence with us if you follow up by phone, text, or WhatsApp

Information collected automatically. Like most websites, our hosting and security infrastructure records standard technical data such as IP address, browser and device type, pages requested, referring URLs, and timestamps. This data is used for security, abuse prevention, and performance monitoring.

Information from third parties. If you reach us through an advertising platform, social media page, or referral, we may receive basic information that the platform or referrer provides, such as the fact that you clicked through to the Site.

What we deliberately do not collect through the Site: Social Security numbers, dates of birth, driver's license numbers, bank account details, or card numbers. Credit applications are completed through secure lender channels with a broker's guidance, never through this website.

3. How we use your information

We use personal information for the following purposes:

• To respond to your inquiry and provide quotes and payment figures
• To arrange, negotiate, and manage lease or finance offers on your behalf with participating dealers and lenders, at your request
• To communicate with you about your request, offers, appointments, paperwork, and delivery
• To maintain business records, administer the Site, and prevent fraud, spam, and abuse
• To comply with legal, regulatory, tax, and accounting obligations
• To improve the Site's content, performance, and usability

We use your information only for the purposes described in this Policy or explained to you at the time of collection.

4. How we share information

We do not sell or rent personal information, and we do not share it for cross-context behavioral advertising. We disclose personal information only in the following circumstances:

• Internal sales systems: your request is entered into our customer relationship management system, where it is assigned to a broker who handles it personally
• Dealers and lenders: when arranging the specific offers you request, we share the details necessary for participating dealers and lenders to prepare quotes and process your deal
• Service providers: companies that host the Site, store our data, and power our communications process information on our behalf and are permitted to use it only to provide services to us
• Professional advisers: accountants, lawyers, and insurers, where reasonably necessary
• Legal requirements: courts, regulators, and law enforcement, where disclosure is required by law or reasonably necessary to protect our rights, our clients, or the public
• Business transfers: if our business is reorganized, merged, or sold, personal information may transfer as part of that transaction, subject to this Policy

5. Communications and consent

By submitting a form on the Site, you consent to be contacted by us about your request and related vehicle offers by telephone call, text message, email, and WhatsApp, including through the contact details you provide. Message and data rates may apply to text messages depending on your carrier and plan.

You may withdraw this consent at any time: reply STOP to any text message, or tell us by phone or WhatsApp that you no longer wish to be contacted. We will honor opt-out requests promptly, except for communications reasonably necessary to complete a transaction you have already started.

6. Cookies and tracking technologies

The Site does not currently use advertising cookies, analytics cookies, or third-party tracking pixels. Only strictly necessary technical mechanisms required to serve the Site securely and reliably are used.

If we introduce analytics or advertising technologies in the future, we will update this Policy and, where required by law, request your consent before they are activated.

7. Data retention

We retain personal information for as long as it is reasonably necessary for the purposes described in this Policy: to serve you, to maintain accurate business records, and to meet legal, tax, and accounting requirements.

When information is no longer needed, we delete it or de-identify it. If you request deletion, we honor the request unless retention is required for a legitimate legal or accounting reason, and we will tell you if that is the case.

8. Security

We protect personal information using reputable infrastructure providers, encrypted connections (HTTPS), access controls, and the principle of least access: information is available only to the people who need it to serve you.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you and the relevant authorities as required by applicable law.

9. Your rights and choices

You may contact us at any time to exercise the following, regardless of where you live:

• Access: ask for a copy of the personal information we hold about you
• Correction: ask us to fix inaccurate or incomplete information
• Deletion: ask us to delete your information, subject to legal retention requirements
• Opt out of contact: ask us to stop contacting you about offers

Depending on your state of residence, you may have additional rights under state privacy laws, such as the right to know the categories of information collected and disclosed, the right to data portability, and the right not to be discriminated against for exercising your rights. We honor such requests wherever feasible, whether or not the specific law technically applies to us.

To make a request, contact us using the details at the end of this Policy. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law.

10. Do Not Track

Some browsers send Do Not Track signals. Because the Site does not track visitors across third-party websites and does not use advertising or analytics trackers, there is no cross-site tracking to disable, and the Site does not respond differently to Do Not Track signals.

11. Children's privacy

The Site is intended for adults arranging vehicle leases and financing and is not directed at anyone under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will delete it.

12. Third-party websites

The Site links to third-party services such as Google, Instagram, Facebook, and WhatsApp. Those services operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any service you visit.

13. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or the law. The date at the top shows the latest revision. For material changes, we will post a notice on the Site. Your continued use of the Site after an update means you accept the revised Policy.